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At Girls Best Friend we have a database and inventory listings with thousands of diamonds. We are not just looking at the inventory of one diamond dealer therefore we can find the best diamond for you.
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We are not your traditional jewellery retail store with high fixed overheads. We do not have a glamorous shop with expensive displays and the costs of rent, excessive advertising, security, insurance and employee’s salaries.
What we do have is a passion for jewellery and the expertise. At every step we encourage you to contact us and we will meet with you in person, or communicate via email or telephone and will answer all your questions and provide you with friendly, expert advice. Our aim is to offer you something which you can afford and which you or your loved one will be proud to wear and cherish.
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Once you decide on a particular diamond, we do a personal inspection of the diamond. It is a detailed physical inspection of the diamond itself to ensure that the diamond is 100% as specified in the certificate from the E.G.L or D.I.A laboratories and that it has the expected quality and beauty. This ensures that there will not be a problem concerning size, colour, clarity or proportions.
Seeing that we endeavor to get the perfect diamond for you we will describe every aspect of a diamond whether it is good or bad. You are welcome to inspect the diamond at our offices prior to it being set.
(NB: Certificates are only provided for diamonds of 0.30ct. and bigger)
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Once you have decided on the product you can contact us via e-mail or phone to make an appointment or to place an order. After checking availability we will send you a final quotation which will confirm the details of the item such as the diamond type, shape, sizing, metal and price. You will need to sign the quotation and send it back to us with proof a 50% deposit. Seeing that all our products gets handmade it will take 10-15 working days to manufacture.
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We request a 50% deposit before manufacturing and only once the deposit is paid do we purchase the diamond from the supplier. Only at this stage can we ensure that the selected diamond is secured for you and not sold to another purchaser. This ensures that we can keep our price competitive but please note that movements in the US Dollar exchange rate may affect the price if the sales process is prolonged. The final payment will only need to be made once you received and are satisfied with the final product or on the shipping date if not delivered in person.
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Internet Bank Transfer, Telephone banking, Bank deposits and Cash.
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We offer free delivery throughout South Africa via our trusted and reputable courier companies. Delivery will usually take 2-3 working days. Each order that we courier to you is fully insured at no extra cost to you.
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We are open on Mondays-Fridays from 09h00 – 17h00. We are closed on Saturdays, Sundays and public holidays but may be available after hours by appointment. We are based in Pretoria, Gauteng South Africa and you can contact us for an appointment to view your diamond before you purchase.
For international purchases in the United Kingdom separate arrangements can be made.
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For all repeat purchases you make at Girls Best Friend we will give you an additional discount depending on the nature of your purchase. We experience that most of our customers return to us for their wedding band, maternity, eternity ring and or diamond earrings to match their glittering initial purchase. We appreciate and enjoy the close relationships we have with our customers and look forward to the stories told about the engagement, wedding or other special event.
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Data may be inaccurately displayed on our site due to system errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honour inaccurate or erroneous prices. Our prices are also subject to change without notice.
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